Refund policy
Here's a future-proof Return & Refund Policy that works whether you sell print-on-demand, stocked products, or both.
Return & Refund Policy
Last Updated: August 3, 2026
At Habeeb Casual Store, we are committed to providing quality products and excellent customer service. Please read our Return & Refund Policy carefully before making a purchase.
Returns
Return eligibility depends on the product purchased and the reason for the return.
We do not accept returns or exchanges for:
- Change of mind
- Incorrect size, color, or variant selected by the customer
- Incorrect shipping information provided by the customer
- Products that have been used, washed, or damaged after delivery
Some products, including made-to-order or personalized items, may not be eligible for returns unless they arrive damaged, defective, or incorrect.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with:
- Your order number
- A description of the issue
- Clear photos of the product and packaging
After reviewing your request, we will provide a replacement, store credit, or refund where appropriate.
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider or bank.
Order Cancellations
Orders cannot be cancelled once they have entered processing or production. If your order has not yet been processed, we may be able to cancel it at our discretion.
Shipping Costs
Shipping charges are generally non-refundable unless the return is due to our error or a defective or incorrect product.
Contact Us
If you have any questions about this Return & Refund Policy or need assistance with your order, please contact us using the contact information available on our website.